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Data Analytics

Data Analytics

From data to information, from information to knowledge
The terms Data Analytics and Business Intelligence refer to the set of techniques aimed at collecting, analysing and presenting strategic information to support an organisation’s decision-making process.
ITReview has developed specialised know-how in this field and, for over 12 years, it has worked alongside its clients, analysing and developing solutions to get value from data.

Analisi Vendite

Sales Analysis

  • KPIs on turnover, ordered goods, portfolio, margins, etc.
  • Sales network analysis per area, customer, item, etc.
  • Customer ranking and loyalty, etc.
  • Customer data sheets, orders, credit limits, solvency, etc.
Analisi Supply Chain

Supply Chain Analysis

  • Purchasing analysis
  • Production, performance, and quality analysis
  • Warehouse analysis
  • Sell-in, sell-out, and restocking analysis
Analisi Marketing – Web Marketing

Marketing – Web Marketing Analysis

  • ROI analysis per sales channel and customer
  • Product positioning analysis
  • Customer retention rate, acquisition rate and churn rate
  • Web marketing analysis: traffic, multi-channel and social media KPIs, advertising, ROI, etc.
Analisi Finanziaria

Financial Analysis

  • Operating and non-operating cash flow
  • Credit facility and debt analysis
  • Financial planning
  • Payment times analysis
Analisi Servizio Clienti

Customer Care Analysis

  • Ticket analysis: response time, SLA
  • Service level analysis and stock turnover
  • Technical intervention and cost analysis
  • Warranty monitoring
Analisi Risorse Umane

Human Resource Analysis

  • Workforce analysis: staff, attendance, wages, and differentials
  • Training planning: skill analysis
  • Composition of types of contract, salary analysis
  • Productivity planning: efficiency, absenteeism
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Data Analytics 1