Business Intelligence

For After Sales


Monitor the efficiency of your products, straighten relationships with your Clients, fidelize them, save time and investments, thanks to the BI solutions of ITReview

In today business scenarios, monitoring after-sales of your products gives various strategic benefits: e.g. evading the costs connected with possible returns, increasing the efficiency of the new products, or those already set in the market, increasing Client’s satisfaction by offering full and controlled service (it has been proved that the companies which care about after-sales have great reputation among Clients), keeping track og Inputs and outputs of products in order tob e able to coordinate the cooperation with all departments involved, etc. The strategic analysis is as fundamental as complex, depending on the size of the business. The Bussiness Intelligence allows to find out - any time - what to do, in order to understand and where to improve, in order to straighten the relationship with the Clients, directing the efforts and investments to reliable and effective operations.


Alcuni esempi
Una breve selezione di alcuni casi di studio

Azienda multinazionale di distribuzione, analisi acquisti e di canale


Azienda utility di energia elettrica, gestione e clusterizzazione dati consumo e clienti


Azienda multinazionale, statistiche su customer service – after sale – analisi costi


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